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Baker

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Frequently Asked Questions

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Orders

How do I make an order?

For normal orders, you may order directly from our website.

For bulk/corporate/events/special orders, please email us at hello@crumbsaffaire.com or WhatsApp us at 8399 6005!

How many days should I order in advanced?

Please make your order at least 3 days in advanced. However, our slots usually gets filled up really quickly upon released, thus do stay closely updated with us ๐Ÿ˜‰

Can I order for gifting?

Definitely. We have many satisfied customers coming back to order for their family and friends!

Kindly indicate these information under “Order Notes” for gifting,

– Personal Message (if any)

–ย Recipient’s Name and Contact Number

 

You may enter your name, contact number, and recipient’s address while checking out. Please ensure you have entered the correct address, not forgetting the unit number and postal code.

How much is the delivery?

All orders are accompanied with FREE DELIVERY!

What are the payment methods available?

We accept PayNow and PayLah!

Delivery

Where do you deliver?

We deliver islandwide (including CBD, Tuas and Sentosa island).

When and what time do you deliver?

For now, deliveries are made on Saturdays between 1 pm – 4 pm. Please make sure thereโ€™s someone at home to receive your delicious cheesecakes!

How much is the delivery fee?

We provideย FREE DELIVERY for all our customers!

Do you offer self-collection?

Self-collection is only available on Saturdays, from 1pm – 3pm at Yishun. If you would like to opt for self-collection, please indicate it in “Order Notes” before checking out.

Can I order and collect on the same day?

Unfortunately, we do not provide such service as we are in the midst of transitioning our operations. Fret not, we will update on our Instagram page once we are able to do same day collection!

Do you deliver on days other than the stated ones?

For large orders, we are able accommodate to special requests.
Please email to hello@crumbsaffaire.com or WhatsApp us at 8399 6005. We will be happy to be a part of your celebration!

Flavours

What are the flavours available?

For the latest available flavour(s), do refer to our product listing. Do look out for our Instagram updates as we push out new flavours seasonally!

Are your cheesecakes halal?

Unfortunately, we are not halal certified. However, we do not use pork or lard in our baking and we only use our utensils for baking purposes.

Does your cheesecake contain dairy/nuts/wheat?

Our cheesecakes contain cream cheese, butter and other dairy products.

Our Cookie Butter flavour contains traces of wheat flour.

Can you do this flavour?

We are definitely open to suggestions! Simply just drop us a DM on Instagram, and we will love to hear what you like!

Can you do this flavour as a whole cake?

For special request(s), please email to hello@crumbsaffaire.com or WhatsApp us at 8399 6005. We will be happy to accommodate and be a part of your celebration!

Care Recommendations

How do I store the cheesecakes?

Our Petite Cheesecakes should be refrigerated for at least an hour prior to consumption. They can be refrigerated for 3 days, but we know that it will be gone by end of the day.

Whatโ€™s the best way to enjoy your Petite Cheesecakes?

They are best served chilled, with a cup of your favourite tea or good oโ€™ water to cleanse your palate between each flavour.

Bulk/Corporate/Events

Who do I contact for bulk purchases?

Please email to hello@crumbsaffaire.com or WhatsApp us at 8399 6005. We will be happy to accommodate and be a part of your celebration!

How many days in advance should I order?

Please contact us at least 2 weeks prior to the delivery date.

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